Desktop & Mobility Support Technician II

Dexian

Ladson (SC)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Job summary

Dexian is seeking a technical support specialist in Ladson, South Carolina, focusing on troubleshooting and maintaining various devices including desktops, laptops, and mobile computing platforms. The ideal candidate will perform installations and upgrades of Windows 10/11 and provide VIP support for executive devices.

Strong troubleshooting skills and the ability to log and track tickets in ServiceNow are essential. This position offers the opportunity to work closely with both technical and non-technical stakeholders.

Qualifications

  • Hands-on experience with repairing desktops, laptops, and mobile devices.
  • Proficient in installing and configuring Windows 10/11.
  • Strong understanding of network connectivity.

Responsibilities

  • Perform troubleshooting and maintenance of various devices.
  • Support installation and upgrade of operating systems.
  • Assist in network connectivity issues.

Skills

Troubleshooting and repair of devices
Installation and configuration of Windows 10/11
Network connectivity support
VIP support for executives
Log tracking in ServiceNow

Job description

Dexian is seeking a technical support specialist in Ladson, South Carolina, focusing on troubleshooting and maintaining various devices including desktops, laptops, and mobile computing platforms. The ideal candidate will perform installations and upgrades of Windows 10/11 and provide VIP support for executive devices.

Strong troubleshooting skills and the ability to log and track tickets in ServiceNow are essential. This position offers the opportunity to work closely with both technical and non-technical stakeholders.

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