Desktop Support Pro II – VIP Tech Help & Device Deployments

Dexcom Inc.; San Diego (CA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development programs

Tuition reimbursement

Job summary

Dexcom Inc. in United States is seeking an IT Support Specialist to provide day-to-day technical support for the computing environment. You will install, configure, and troubleshoot laptops, desktops, and peripherals, manage passwords, and ensure data integrity and security.

Your role includes communicating technical information and contributing to the Knowledge Base. Travel is minimal, with 0–5% expected. The position requires 2–4 years of related experience and relevant certifications such as

Qualifications

• 2–4 years of related experience
• High School diploma or equivalent
• Certifications such as CompTIA A+, Google IT Support Certificate, or HDI-DST are preferred

Responsibilities

• Provide day-to-day technical support to employees and VIPs for their computing environment
• Install, configure, and troubleshoot laptops, desktops, workstations, peripherals, and network connectivity
• Maintain passwords and ensure data integrity and file system security
• Communicate technical information to employees
• Contribute technical and procedural knowledge to the Knowledge Base
• Take on projects and other duties as needed

Job description

Dexcom Inc. in United States is seeking an IT Support Specialist to provide day-to-day technical support for the computing environment. You will install, configure, and troubleshoot laptops, desktops, and peripherals, manage passwords, and ensure data integrity and security.

Your role includes communicating technical information and contributing to the Knowledge Base. Travel is minimal, with 0–5% expected. The position requires 2–4 years of related experience and relevant certifications such as