Desktop Support Specialist

Peyton Resource Group; Lewisville (TX); On-site; USD 58,000 - 90,000; Full time

Job summary

A leading company in staffing and recruiting is seeking a Desktop Support Specialist to manage IT inventory, provide technical support, and implement cybersecurity protocols. This mid-senior level role involves coordinating with vendors and staying current with emerging technologies. Ideal candidates will thrive in a dynamic IT environment, ensuring system reliability and supporting onboarding processes.

Qualifications

• Mid-Senior level position in IT.
• Experience with disaster recovery plans.

Responsibilities

• Manage IT inventory and support onboarding/offboarding processes.
• Provide technical support and ensure system uptime.
• Conduct audits of licenses and IT assets.

Skills

Technical Support

Troubleshooting

Cybersecurity

Documentation

Job description

Job Title: Desktop Support Specialist

Get AI-powered advice on this job and access more exclusive features.

Direct message the job poster from Peyton Resource Group.

Responsibilities

1. Manage IT inventory, procure equipment, and support onboarding/offboarding processes.
2. Provide technical support, troubleshoot issues, and ensure system uptime and network reliability.
3. Conduct monthly audits of licenses, domains, and IT assets.
4. Experience with disaster recovery plans.
5. Implement and monitor cybersecurity protocols in partnership with external vendors.
6. Oversee IT ticketing system and report on KPIs.
7. Coordinate with third-party vendors to ensure timely delivery of IT projects.
8. Stay current with emerging technologies to support infrastructure improvements.
9. Develop and maintain documentation, user guides, and standard procedures.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Staffing and Recruiting

Additional Information

Referrals increase your chances of interviewing at Peyton Resource Group by 2x.

Apply and Set Alerts

Sign in to set job alerts for “Desktop Support Specialist” roles.

Location & Salary

• Dallas, TX: $58,000.00-$63,000.00 (3 months ago)
• Dallas, TX: $80,000.00-$90,000.00 (5 days ago)
• Irving, TX: $70,000.00-$80,000.00 (22 hours ago)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.