Desktop Support Engineer - Windows & Print Pro (Contract)

Procom Consultants Group; West Bridgewater (MA); On-site; USD 34,440 - 48,216; Full time

Job summary

A leading IT services provider is seeking a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA. The ideal candidate will have 3-5 years of experience in desktop support, familiar with Dell, HP, and Lenovo products, along with excellent troubleshooting skills. Responsibilities include assisting users with software such as Microsoft Office and resolving hardware issues. The position offers an assignment length of 4+ months, suitable for an individual with the necessary certifications and strong communication skills.

Qualifications

• 3-5 years industry hardware and software experience with Dell, HP, and Lenovo.
• 1-2 years experience with local and network printers.
• Familiar with conference room hardware.

Responsibilities

• Provide technical support for desktop hardware and software.
• Diagnose and troubleshoot issues with printers and networks.
• Assist users with Microsoft Office and other software applications.

Skills

Hardware and software support

Excellent communication skills

Troubleshooting skills

Education

Industry certification (A+, Net+, MCP)

Tools

Microsoft Windows OS 7/8/10

HP and Xerox printers

Adobe

Java

Job description

A leading IT services provider is seeking a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA. The ideal candidate will have 3-5 years of experience in desktop support, familiar with Dell, HP, and Lenovo products, along with excellent troubleshooting skills. Responsibilities include assisting users with software such as Microsoft Office and resolving hardware issues. The position offers an assignment length of 4+ months, suitable for an individual with the necessary certifications and strong communication skills.