Desktop Support Engineer

Procom Consultants Group; West Bridgewater (MA); On-site; USD 34,440 - 48,216; Full time

Job summary

A leading IT services provider is seeking a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA. The ideal candidate will have 3-5 years of experience in desktop support, familiar with Dell, HP, and Lenovo products, along with excellent troubleshooting skills. Responsibilities include assisting users with software such as Microsoft Office and resolving hardware issues. The position offers an assignment length of 4+ months, suitable for an individual with the necessary certifications and strong communication skills.

Qualifications

• 3-5 years industry hardware and software experience with Dell, HP, and Lenovo.
• 1-2 years experience with local and network printers.
• Familiar with conference room hardware.

Responsibilities

• Provide technical support for desktop hardware and software.
• Diagnose and troubleshoot issues with printers and networks.
• Assist users with Microsoft Office and other software applications.

Skills

Hardware and software support

Excellent communication skills

Troubleshooting skills

Education

Industry certification (A+, Net+, MCP)

Tools

Microsoft Windows OS 7/8/10

HP and Xerox printers

Adobe

Java

Job description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian‑Owned” IT staffing/consulting company.

Procom’s Areas of Staffing Expertise

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA.

Desktop Support Engineer

Job Details

• 3-5 years industry hardware and software experience with Dell, HP and Lenovo laptops and desktops
• 1-2 years experience with local and network printers including HP and Xerox
• Software support experience with Microsoft: Windows OS 7/8/10; Windows Office Suite, Visio, Project, Exchange (Mail)
• Software support experience with Adobe, Java and others
• Excellent communication skills - both written and verbal
• Excellent diagnostic and troubleshooting skills
• Familiar with Conference Room hardware – projector and white board
• Familiar with patching and resolving network issues, mapping network printers
• One industry certification is requested (A+, Net+, MCP)

ASAP

Assignment Length

4+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.