DESKTOP SUPPORT

Artech Information System LLC; Washington (Washington County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading IT staffing company in the United States is seeking a Desktop Support Representative for onsite support in Washington, PA. Candidates should have deskside support experience, particularly in diagnosing and remedying complex Microsoft OS issues. Strong verbal and written communication skills are required for positive client interactions. The position is for a duration of 1+ years, offering a dynamic working environment.

Qualifications

• Experience in deskside support, diagnosing complex Microsoft OS problems.
• Ability to configure and install common applications, desktop PCs, and monitors.
• Remote take-over skills are a plus.

Skills

Deskside support experience

Microsoft OS troubleshooting

Verbal and written communication skills

Client interaction

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Onsite Support
Location: Washington,PA

Duration: 1+ years

SKILLS OVERVIEW:

• Deskside Support Tech. Must be experienced in DESKSIDE support
• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
• Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.