DESKTOP SUPPORT

Artech Information System LLC; Hammond (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

An IT staffing company is seeking a Desktop Support Representative for its Hammond, IN location. The role requires expertise in deskside support, including the installation and configuration of desktops and laptops, as well as troubleshooting Windows XP and Windows 7 systems. Ideal candidates will have a strong background in technical support and will assist with both hardware and software issues. This position is expected to last for over a year with possible extensions.

Qualifications

• Must be experienced in deskside support.
• Installation, configuration and maintenance of windows, hardware, and software.
• Troubleshooting issues with Windows XP and Windows 7.
• Support and troubleshoot Windows XP and Windows 7 migrations.

Responsibilities

• Install and configure desktop and laptop systems.
• Provide support and troubleshooting for Windows XP and Windows 7.
• Perform upgrades as necessary.

Skills

Deskside Support

Windows XP

Windows 7

Installation

Troubleshooting

Tools

Windows OS

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Distributed Client Services

Location: Hammond, IN

Duration: 1+ year (with possible extension)

Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support

• Installation, configuration and maintenance of windows, hardwares and softwares.
• Desktop and laptop installation, configuration and upgradation
• Support and troubleshoot windows XP and windows 7/Migrations