Desktop/PC Technician — Windows Support & Imaging Pro

Networking Technologies + Support; Midlothian (VA); On-site; USD 23,419 - 26,174; Full time

Job summary

Networking Technologies + Support is looking for a Desktop/PC Technician in Midlothian, Virginia. The role requires 1-3 years of experience providing tech support for a large medical university, focusing on PCs and peripherals. Responsibilities include diagnosing issues, educating end-users, and maintaining hardware/software inventory. The position is full-time, offering $17.00 - $19.00 per hour plus benefits starting on Day 91. Customer service experience is essential.

Qualifications

• 1-3 years’ experience supporting Windows 7/Win10/365 desktop/laptop PCs.
• Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs.
• Experience installing software, patches, updates on Desktops, Laptops, Servers.

Responsibilities

• Respond to requests for technical assistance via phone or electronically.
• Educate end-users on how to resolve various hardware and software problems.
• Diagnose and resolve technical hardware and software issues.

Skills

CompTIA A+

Experience supporting Windows 7/Win10/365 PCs

Troubleshooting hardware issues

Installing software, patches, updates

Customer Service Experience

Job description

Networking Technologies + Support is looking for a Desktop/PC Technician in Midlothian, Virginia. The role requires 1-3 years of experience providing tech support for a large medical university, focusing on PCs and peripherals. Responsibilities include diagnosing issues, educating end-users, and maintaining hardware/software inventory. The position is full-time, offering $17.00 - $19.00 per hour plus benefits starting on Day 91. Customer service experience is essential.