Desktop Deployment Technician - Onsite IT Support

TEEMA

Mobile (AL)

On-site

USD 28,000 - 41,000

Part time

14 days+

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Job summary

TEEMA in Mobile, AL is seeking a Contract IT Service Desk Support Technician to support a fast-paced healthcare technology rollout onsite. You will deploy and image desktop and laptop systems, perform workstation setup, and ensure smooth end-user experiences.

The role emphasizes data transfer during migrations, software and peripheral installations, and strong customer service. Use ServiceNow for ticketing and collaborate with IT teams to deliver reliable support.

Qualifications

Experience deploying desktops, laptops, or workstations in a professional environment.
Familiarity with Active Directory user administration and account support.
Knowledge of Microsoft Office, Citrix, and printer installations.
Strong troubleshooting skills for common hardware and peripheral issues.
Excellent communication and customer service skills.

Responsibilities

Configure, image, and deploy 60–80 desktop and laptop systems
Perform workstation setup, software installation, and basic system configuration
Transfer user data from legacy devices to new systems
Install and support Microsoft Office, Citrix, printers, and related peripherals
Troubleshoot Tier 1 issues involving hardware, monitors, keyboards, mice, phones, and connectivity
Maintain clean, organized workstation installations with proper cable management
Document and manage support requests using ServiceNow
Provide basic end-user guidance during equipment rollouts and installations