Deskside support

Artech Information System LLC; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Artech Information System LLC is seeking an IT helpdesk professional for a 1-year assignment. You will perform deskside support in a Windows 7 environment, addressing incidents and taking over IMAC/remote tasks as needed.

Mac support is preferred but not required, and the role emphasizes client-facing interactions within an IT service delivery context.

Qualifications

• 3 Years client facing deskside support in a Windows 7 environment performing Incident.
• IMAC and Remote take over support.
• Mac support would be preferred but not required.

Skills

Deskside support

Windows 7

Incident management

Client-facing

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration 1 year

• Skills Overview (list or overview) 3 Years client facing deskside support in a Windows 7 environment performing Incident.
• IMAC and Remote take over support.
• Mac support would be preferred but not required.