Deskside IT Support & Deployment Specialist

Artech Information System LLC; City of Albany (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Artech Information System LLC is seeking a Desk side Support professional in Albany, NY for a 12-month engagement with potential extension. The role involves assisting users with OS and application issues, deploying systems, and performing system administration tasks.

Ideal candidates should have at least 2 years in a corporate deskside environment and strong hardware troubleshooting skills. The position requires excellent communication to address help desk tickets effectively.

Qualifications

• Minimum 2 years of experience in a corporate deskside environment.
• 4 years of hardware troubleshooting experience.
• 2 years of experience with system backup and recovery methodologies.

Responsibilities

• Provide deskside assistance with OS and application problems.
• Deploy systems for new users.
• Migrate users to new hardware and set up applications.
• Perform sys admin tasks including user management.
• Assist with compliance reviews and problem determination.

Skills

Corporate deskside experience

Hardware troubleshooting

System backup and recovery

Strong communication skills

Job description

Artech Information System LLC is seeking a Desk side Support professional in Albany, NY for a 12-month engagement with potential extension. The role involves assisting users with OS and application issues, deploying systems, and performing system administration tasks.

Ideal candidates should have at least 2 years in a corporate deskside environment and strong hardware troubleshooting skills. The position requires excellent communication to address help desk tickets effectively.