Deskside AV & VC Support Engineer

Cognizant; Rahway (NJ); On-site; USD 50,000 - 57,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Deskside Support Engineer in Rahway, NJ to install, test, operate, and tear down AV and VTC equipment and to provide in-room PC and Slides/PowerPoint setup support. You will also troubleshoot videoconferencing, train end users, and maintain room integrity.

The role includes preventive maintenance, asset management, and remote support across technical and non-technical staff, with a salary between $50,000 and $57,000 and eligibility for Cognizant’s incentive program.

Qualifications

• Experience installing, testing and operating audiovisual and videoconferencing equipment.
• Ability to train end users on presentation technology.
• Comfort with basic PC, laptop and wireless setup in a client room.

Responsibilities

• Set up, test, operate, and tear down audiovisual and videoconference equipment.
• Provide basic in-room PC, laptop, wireless, and Slides/PowerPoint setup support; coordinate with client IT for advanced needs.
• Manage videoconference setup, training, troubleshooting, and escalation follow-through.
• Provide consultation and education to end users on presentation technology.
• Perform preventive maintenance checks and asset management for AV/VTC equipment.
• Oversee room integrity and maintain conference room standards.
• Produce monthly usage reports and track action items and maintenance schedules.

Skills

AV equipment setup

VTC support

End-user training

Remote support

Maintenance checks

Tools

Video conferencing systems

Job description

Cognizant is seeking a Deskside Support Engineer in Rahway, NJ to install, test, operate, and tear down AV and VTC equipment and to provide in-room PC and Slides/PowerPoint setup support. You will also troubleshoot videoconferencing, train end users, and maintain room integrity.

The role includes preventive maintenance, asset management, and remote support across technical and non-technical staff, with a salary between $50,000 and $57,000 and eligibility for Cognizant’s incentive program.