Desk Assistant - RideNow Concord

RideNow, Inc.; North Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employer paid life insurance

Short-term disability insurance

Generous paid time off

Employee discounts on powersports

Job summary

RideNow Powersports - Concord is seeking a highly organized Desk Assistant to support dealership operations. The role emphasizes processing deals, maintaining inventory and title records, and delivering timely service to both internal teams and customers.

Ideal candidates have at least 1 year of dealership or administrative experience, a strong attention to detail, and comfort with dealership systems and standard office software.

Qualifications

• At least 1 year of experience in a dealership or similar administrative role.
• Strong attention to detail with excellent organizational skills.
• Ability to multitask in a high-volume environment.
• Clear verbal and written communication skills.
• Comfortable using dealership systems and standard office software.
• Proactive, team-oriented, and adaptable to changing priorities.
• Must be able to sit for prolonged periods of time at work station.

Responsibilities

• Review sales deal jackets for accuracy, completeness, and required signatures.
• Submit funding packages and ensure follow-up for timely processing.
• Register warranties and apply applicable rebates, incentives, and bonuses.
• Keep the sales desk fully stocked with required forms and documents.
• Process and manage titles through the WebDealer system.
• Track and manage dealership inventory and title documentation.
• Notify customers when license plates are available or mailed.
• Monitor and track lien payoffs to ensure proper documentation and follow-through.
• Coordinate with both sales and accounting departments to support operational needs.
• Assist with other clerical or administrative tasks as needed.

Skills

Attention to detail

Organizational skills

Multitasking

Clear communication

Job description

RideNow Powersports - Concord , with over 50 locations nationwide, is looking for a highly organized and dependable Desk Assistant to support our dealership operations! If you're detail-oriented, thrive in a fast-paced environment, and enjoy supporting both sales and accounting teams, this is the opportunity for you!

This position plays a vital role in ensuring deals are processed accurately, inventory and title records are maintained, and both internal teams and customers receive timely and efficient service. You'll receive generous training pay to get started and enjoy a collaborative, team-first work environment.

Key Responsibilities

• Review sales deal jackets for accuracy, completeness, and required signatures
• Submit funding packages and ensure follow-up for timely processing
• Register warranties and apply applicable rebates, incentives, and bonuses
• Keep the sales desk fully stocked with required forms and documents
• Process and manage titles through the WebDealer system
• Track and manage dealership inventory and title documentation
• Notify customers when license plates are available or mailed
• Monitor and track lien payoffs to ensure proper documentation and follow-through
• Coordinate with both sales and accounting departments to support operational needs
• Assist with other clerical or administrative tasks as needed

What We're Looking For

• At least 1 year of experience in a dealership or similar administrative role
• Strong attention to detail with excellent organizational skills
• Ability to multitask in a high-volume environment
• Clear verbal and written communication skills
• Comfortable using dealership systems and standard office software
• Proactive, team-oriented, and adaptable to changing priorities
• Must be able to sit for prolonged periods of time at work station

What We Offer

• Employer paid life and short-term disability insurance
• Generous paid time off and vacation plan
• Employee discounts on powersports vehicles, parts, and merchandise
• Growth opportunities within a national dealership network - we promote from within!

All applicants must pass pre-employment screening including background check, MVR, and drug testing.

Work Type

On-Site

Position Type

Full Time