Desk Assistant

Barneysbrandon; Tampa (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

An automotive company is seeking a Desk Assistant for its Sales Team in Tampa, Florida. The role involves providing administrative support, data entry, and maintaining organization in a fast-paced environment. Ideal candidates will have at least 2 years of customer service experience and strong skills in Microsoft Office and Google Drive applications. This position requires multitasking and a positive attitude as well as strong verbal communication skills. The workplace can be loud with possible exposure to various automotive materials.

Qualifications

• Customer service experience preferred.
• Computer literate and proficient with Microsoft Office Suite.
• Ability to efficiently input data with accuracy.

Responsibilities

• Assist Sales Management Team with administrative work.
• Prepare letters, reports, and financial contracts.
• Maintain an organized filing system.

Skills

Customer Service

Data Entry

Multitasking

Verbal Communication

Microsoft Office Suite

Education

High School Diploma or equivalent

Tools

CRM System

Google Sheets

Google Docs

Job description

Overview

Job Title: Desk Assistant (Sales Team Administrative Assistant)

Department: Sales

Supervisor: Sales Manager and/or General Sales Manager

Summary Description

Assist the Sales Management Team with administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive.

Duties and Responsibilities

• Provide prompt, dependable, high quality, word processing to the Sales Department and Business Managers.
• Provide high quality assistance to personnel to ensure a smooth running and productive sales environment.
• Prepare letters, reports, financial contracts, and other correspondence.
• Set-up and maintain an accurate easy to access filing system for all important documentation.
• Package deals, track down titles, help find information needed to help fund/finalize deal.
• Create schedule in ScheduleBase for Sales Department.
• Create powersports hang tags in compliance with state regulations and dealership policies.
• Analyzes and verifies customer information provided from Fit Specialists and ASMs and then enters information exactly as it appears in the CRM system.
• Prints reports from the CRM system, Google Docs, and other dealership systems as requested.
• Updates notes and other information in various Google Sheets.
• Perform other related duties as assigned or requested.

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• High School Diploma or equivalent degree preferred.
• 2+ years’ customer service experience.
• Must possess a positive attitude and show enthusiasm for the products we sell.
• Must be able to multitask and input data with accuracy and efficiency in a high paced environment
• Good verbal communication skills.
• Pleasant phone manner.
• Must maintain a professional appearance and a neat, well organized work area.
• Valid driver’s license and a good driving record is preferred but not required.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Requires the use of both hands.
• Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
• Requires standing and/or walking for extended periods of time.
• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.

Physical Demands

• Frequently works on a computer in a typical office environment.

Working Conditions

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.

In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position.