Design Studio Sales Consultant – In-Home & In-Store

Williams-Sonoma, Inc.; Annapolis (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discount

401(k)

Wellness program

Paid vacations

Health, dental and vision insurance

Domestic partner benefits

Job summary

William s-Sonoma, Inc. is seeking a Design Studio Specialist who will inspire customers in-store and in-home, helping them design spaces and close sales at the cash wrap. You will apply design expertise, share product knowledge, and promote ongoing engagement with the Brand.

The role requires strong communication, ability to manage multiple tasks, and 1–2 years in customer service or retail. Full-time schedule with open availability, competitive pay between $17 and $21 per hour, and benefits

Qualifications

• 1-2 years of customer service and retail sales experience
• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design preferred
• Proven ability to prioritize and handle multiple tasks simultaneously

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client’s living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Assisting customers with services including gift wrap, gift registry, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Customer service

Retail sales

Communication skills

Time management

Job description

William s-Sonoma, Inc. is seeking a Design Studio Specialist who will inspire customers in-store and in-home, helping them design spaces and close sales at the cash wrap. You will apply design expertise, share product knowledge, and promote ongoing engagement with the Brand.

The role requires strong communication, ability to manage multiple tasks, and 1–2 years in customer service or retail. Full-time schedule with open availability, competitive pay between $17 and $21 per hour, and benefits