Design Studio Lead — Drive Design & Sales

Floor & Decor; Tualatin (OR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision insurance

Paid time off

Paid holidays

Job summary

Floor & Decor is seeking a Design Supervisor in Oregon to lead our design team, train staff, and drive in-store design sales. You will manage client consultations, schedule appointments, and provide expert guidance on tile, wood, stone and accessories for residential and commercial projects.

The role requires strong leadership, 3–5 years in management, knowledge of hard surface flooring, and proficiency with MS Office and design software; strong customer service skills.

Qualifications

• Design education (BA/AA in Interior Design) or 6 years interior design experience.
• 3-5 years of leadership or management experience.
• Knowledge of hard surface flooring preferred.
• Proficient in basic mathematical skills.
• Excellent verbal, written, and interpersonal skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Basic computer knowledge, including Microsoft Office suite.
• Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher.
• Perform other duties as assigned.

Responsibilities

• Hire and develop a dynamic and motivated design team, including performance evaluations.
• Greet store customers in a helpful manner and supports store design walk-in needs.
• Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees.
• Responsible for Design Center maintenance and maintaining company visual standards.
• Engage in current and emerging design trends in your market.
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
• Participate in local professional affiliation like ASID, NKBA
• Perform other duties as assigned.

Skills

Interpersonal skills

Self-motivation

Multi-tasking

Mathematical skills

Microsoft Office

Leadership experience

Customer service

Hard surface flooring knowledge

Communication skills

Education

Interior Design degree (BA/AA)

6 years interior design experience in lieu of design education

combined education/experience 6 years

Internal candidate policy: 12 months in Sr. designer/ADM or higher

Tools

Salesforce

Online Design Appointment Scheduler

MyProject

James Martin

HousPro

Job description

Floor & Decor is seeking a Design Supervisor in Oregon to lead our design team, train staff, and drive in-store design sales. You will manage client consultations, schedule appointments, and provide expert guidance on tile, wood, stone and accessories for residential and commercial projects.

The role requires strong leadership, 3–5 years in management, knowledge of hard surface flooring, and proficiency with MS Office and design software; strong customer service skills.