In-Store Tile & Stone Design Consultant

Floor & Decor Holdings Inc.; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Job summary

Floor & Decor Holdings Inc. is seeking a Design Consultant to meet with customers in-store, set appointments, and determine design needs across tile, wood, and stone products.

You will translate ideas into a design plan and help clients select colors, textures, and finishes to fit their spaces. You will use design tools and CRM software, maintain relationships from initial contact through post-purchase follow-up, and work toward sales goals while delivering friendly, high-quality customer

Qualifications

• 1 year of interior design experience or equivalent education/experience to perform essential functions
• Knowledge of hard surface flooring is a plus
• Excellent customer service and communication skills
• Proficient in basic math and software tools used for design
• Must be self-motivated, able to multi-task, and meet goals within retail environment

Responsibilities

• Set appointments and meet with customers to determine design needs and create a design plan
• Sell tile, wood, and stone products to complete the design plan and meet sales goals
• Use design applications (SketchUp, MyOrder, Salesforce) and CRM tools to manage customer relationships
• Maintain strong customer contact from pre-appointment engagement to post-purchase follow-up
• Provide feedback on product needs and assortment gaps through collaboration with the Design Studio Manager

Skills

Interior design

Customer service

Communication

Multitasking

Problem solving

Tools

SketchUp

Salesforce

CRM

Microsoft Office

MyOrder

Online Design Scheduler

Job description

Floor & Decor Holdings Inc. is seeking a Design Consultant to meet with customers in-store, set appointments, and determine design needs across tile, wood, and stone products.

You will translate ideas into a design plan and help clients select colors, textures, and finishes to fit their spaces. You will use design tools and CRM software, maintain relationships from initial contact through post-purchase follow-up, and work toward sales goals while delivering friendly, high-quality customer