Creative Flooring Design Specialist

Floor & Decor; Pompano Beach (FL); On-site; USD 17,161 - 24,442; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Stock Purchase Plan

Medical, Dental, Vision

Paid vacation time

Paid holidays and personal holiday

Volunteer Time Off

Job summary

Floor & Decor is seeking a Design Consultant to engage customers on the sales floor, conduct design appointments, and determine design needs in tile, wood, stone, and accessories selections for residential and commercial projects. You will partner with store leadership to maximize sales and expand the design services brand.

The role requires 1+ years of retail or customer service experience, a high school diploma or GED, and basic computer skills.

Qualifications

• 1+ years of retail or customer service experience.
• High school diploma or GED.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Basic computer knowledge, including Microsoft Office.

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject
• Perform other duties as assigned

Skills

Retail customer service

Microsoft Office

Multi-tasking

Communication

Education

High school diploma or GED

Job description

Floor & Decor is seeking a Design Consultant to engage customers on the sales floor, conduct design appointments, and determine design needs in tile, wood, stone, and accessories selections for residential and commercial projects. You will partner with store leadership to maximize sales and expand the design services brand.

The role requires 1+ years of retail or customer service experience, a high school diploma or GED, and basic computer skills.