Design Operations Project Management Director

Capital One; Richmond (VA); On-site; USD 187,000 - 214,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

Capital One is seeking a Director, Project Management to lead the Design Operations group within the EPS.xd team. You will set strategy, build and mentor a high-performing team, and partner with executive leaders to drive outcomes that impact the company’s bottom line.

This role requires shaping operational strategy, scaling programs, and delivering clear, measurable results across design, product, and engineering.

Qualifications

• Bachelor’s Degree or Military experience.
• At least 8 years of project management experience.
• At least 3 years of people management experience.
• Masters / MBA degree preferred.
• PMP, Lean, Agile or Six Sigma certification a plus.

Responsibilities

• Develop operational strategy to address complex design business challenges.
• Advise and influence peers and leaders on operational excellence.
• Lead cross-functional design program managers and resources.
• Ensure adherence to design standards and delivery principles.
• Govern portfolio management and scale impact across teams.
• Define metrics on impact and health of design teams.

Skills

Project management

People management

Strategic leadership

Education

Bachelor’s Degree or Military experience

Master’s / MBA

Tools

PMP certification

Lean Six Sigma

Job description

Capital One is seeking a Director, Project Management to lead the Design Operations group within the EPS.xd team. You will set strategy, build and mentor a high-performing team, and partner with executive leaders to drive outcomes that impact the company’s bottom line.

This role requires shaping operational strategy, scaling programs, and delivering clear, measurable results across design, product, and engineering.