Senior Product Designer & Strategy Lead

Capital One; McLean (VA); On-site; USD 230,400 - 263,000; Full time

Job summary

Capital One seeks a Product Design Director IC to lead design execution across revenue‑driving products in the Customer Acquisitions and Management team. You will shape design strategy, elevate craft, and navigate matrixed stakeholders to deliver best‑in‑class customer experiences.

You will collaborate with research, product and engineering leadership to align design work with business goals, advance the design system, and drive outcomes through human‑centred design.

Qualifications

• Product design expertise to elevate the practice across programs.
• Mentorship to guide junior designers and cross‑functional partners.
• Strategic influence to align design with business objectives.
• Human‑centred approach prioritising customer outcomes and partner needs.
• Business understanding to apply insights to design strategy.
• Problem solving to balance constraints with data and priorities.
• Collaborative cross‑functional execution across portfolios and LOBs.
• Clear communication to influence stakeholders with design insights.

Responsibilities

• Lead high‑impact design programs within revenue‑generating products.
• Define and drive design strategy aligned to business objectives.
• Collaborate with research, product and tech leadership to mature the design practice.

Skills

Product Design Expertise

Mentorship

Strategic Influence

Human-Centered

Business-Focused

Problem-Solving

Collaboration

Communication

Figma

Tools

Figma

Job description

Capital One seeks a Product Design Director IC to lead design execution across revenue‑driving products in the Customer Acquisitions and Management team. You will shape design strategy, elevate craft, and navigate matrixed stakeholders to deliver best‑in‑class customer experiences.

You will collaborate with research, product and engineering leadership to align design work with business goals, advance the design system, and drive outcomes through human‑centred design.