Design Operations Leader - Cross-Functional Impact

Capital One Group; Plano (TX); On-site; USD 119,000 - 136,000; Full time

Job summary

Capital One seeks a Principal Associate, Design Operations in Plano, TX to lead design, product, and operations teams with a strategic, problem-solving mindset. You’ll influence cross-functional stakeholders, design scalable systems, and drive efficient design delivery across programs.

You will guide business operations, establish design standards, and manage project execution, ensuring timely, high-quality outcomes while aligning with Capital One’s mission and values.

Qualifications

• At least 3 years experience in a project manager, program manager, or design operations role.
• At least 2 years of experience leading project delivery for cross functional projects.

Responsibilities

• Business & People Operations: execute a design team’s business operations, report KPIs, run design rituals, foster team health, onboarding of new/returning employees.
• Design Standards & Practice Management: maintain and scale design standards, identify bottlenecks, collaborate on priority projects, implement scalable processes.
• Design Project Management: execute project management routines, apply industry best practices, create reusable artifacts, communicate status to leadership.

Skills

Project management

Program management

Cross-functional leadership

Stakeholder management

Job description

Capital One seeks a Principal Associate, Design Operations in Plano, TX to lead design, product, and operations teams with a strategic, problem-solving mindset. You’ll influence cross-functional stakeholders, design scalable systems, and drive efficient design delivery across programs.

You will guide business operations, establish design standards, and manage project execution, ensuring timely, high-quality outcomes while aligning with Capital One’s mission and values.