Design Experience & Events Coordinator

Crate & Barrel; Roseville (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

Crate & Barrel in Roseville, CA is seeking a Design Coordinator to organize design appointments, store events, and sales aids, delivering exceptional customer service and supporting Designers with consultations and projects.

You will manage in-store and in-home consultations, assist customers on the floor, and drive a cohesive brand experience across store, online, and catalog channels. Strong organizational and communication skills are essential.

Qualifications

• Experience in Retail or Customer Service.
• Experience organizing events.
• Proficient in Google platforms, virtual communication, and appointment management systems.
• Strong communication and organizational skills.

Responsibilities

• Drive sales and provide a differentiated experience by assisting customers and Designers with appointments and Design Desk projects.
• Own the organization and replenishment of sales aids.
• Conduct post-purchase customer outreach.
• Support Designers and Leaders by managing pipeline activities and in-store events.
• Assist customers on the floor and pass them to Designers as appropriate.
• Maintain knowledge of product information, brand aesthetics, and trends.

Skills

Customer service

Appointment management

Event coordination

Merchandising understanding

Communication

Organizational skills

Tools

Google platforms

Job description

Crate & Barrel in Roseville, CA is seeking a Design Coordinator to organize design appointments, store events, and sales aids, delivering exceptional customer service and supporting Designers with consultations and projects.

You will manage in-store and in-home consultations, assist customers on the floor, and drive a cohesive brand experience across store, online, and catalog channels. Strong organizational and communication skills are essential.