Design Coordinator: Elevate In-Store Design & Events

Crate & Barrel; Beverly Hills (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Crate & Barrel is seeking a Design Coordinator in Beverly Hills to support design experiences by organizing appointments, store events, and sales aids. You will assist Designers with consultations and customer outreach, delivering exceptional service on the sales floor and helping manage design projects.

The role emphasizes understanding design functions and brand aesthetics, with strong communication and organizational skills to drive a premium customer experience and successful in-store

Qualifications

• 1+ years of relevant experience in Retail or Customer Service.
• Experience organizing events.
• Proficient in Google platforms, virtual communication, and appointment management systems.
• Strong communication and interpersonal skills.

Responsibilities

• Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects.
• Own the organization and replenishment of sales aids.
• Conduct post-purchase customer outreach.
• Support Designers and Leaders by managing pipeline activities and in-store events.
• Assist customers on the floor and pass them off to Designers as appropriate.
• Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends.
• Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills.
• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
• Assist Designers with in-home and in-store consultations.
• Support store training and education on design services to drive a clear understanding of design services and offerings.
• Support large-scale projects as assigned.

Skills

Retail experience

Customer service

Communication skills

Organizational skills

Sales support

Tools

Google platforms

Appointment management software

Virtual communication tools

Job description

Crate & Barrel is seeking a Design Coordinator in Beverly Hills to support design experiences by organizing appointments, store events, and sales aids. You will assist Designers with consultations and customer outreach, delivering exceptional service on the sales floor and helping manage design projects.

The role emphasizes understanding design functions and brand aesthetics, with strong communication and organizational skills to drive a premium customer experience and successful in-store