Design Experience & Events Coordinator

Crate & Barrel; Richmond Heights (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Crate & Barrel in Richmond Heights, MO is seeking a Design Coordinator to support the design experience by organizing appointments, store events, and sales aids. You will deliver exceptional customer service and assist designers with consultations, projects, and outreach.

In this role you will drive sales on the floor, manage Design Desk projects, pass customers to designers, and stay informed on product details and trends.

Qualifications

• Experience in retail or customer service environments is required.
• Ability to coordinate events and arrange appointments with clients.
• Proficiency with Google platforms and appointment-management systems.

Responsibilities

• Drive sales and a differentiated experience by assisting customers and Designers with appointments and Design Desk projects.
• Own the organization and replenishment of sales aids.
• Conduct post-purchase customer outreach.
• Support Designers and Leaders by managing pipeline activities and in-store events.
• Assist customers on the floor and pass them off to Designers as appropriate.
• Maintain knowledge of brand aesthetics, product information, and trends.

Skills

Retail experience

Customer service

Communication skills

Organizational skills

Tools

Google Workspace

Appointment management systems

Job description

Crate & Barrel in Richmond Heights, MO is seeking a Design Coordinator to support the design experience by organizing appointments, store events, and sales aids. You will deliver exceptional customer service and assist designers with consultations, projects, and outreach.

In this role you will drive sales on the floor, manage Design Desk projects, pass customers to designers, and stay informed on product details and trends.