Design Experience Coordinator

Crate & Barrel; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Crate & Barrel in Richmond, VA, is seeking a Design Coordinator to support the design experience by organizing appointments, store events, and sales aids. You will help Designers with consultations and customer outreach, ensuring exceptional service and a seamless design journey for customers.

You will contribute to achieving sales goals and maintain brand aesthetics across store, e-commerce, and catalog channels, while staying updated on product information and market trends.

Qualifications

• Experience in Retail or Customer Service preferred.
• Strong organizational and communication skills.
• Understanding of design concepts and brand aesthetics.

Responsibilities

• Assist Designers with consultations and Design Desk projects.
• Manage appointments, store events, and customer outreach.
• Support on-floor customers and pass to Designers as needed.
• Maintain and replenish sales aids and design materials.
• Support in-store events and training to promote design services.
• Stay informed on product information and industry trends.

Skills

Design concepts

Brand aesthetics

Customer service

Organizational skills

Communication

Tools

Google Workspace

Appointment management software

Job description

Crate & Barrel in Richmond, VA, is seeking a Design Coordinator to support the design experience by organizing appointments, store events, and sales aids. You will help Designers with consultations and customer outreach, ensuring exceptional service and a seamless design journey for customers.

You will contribute to achieving sales goals and maintain brand aesthetics across store, e-commerce, and catalog channels, while staying updated on product information and market trends.