Design-Driven Sales Associate: Elevate Home Comfort

Lovesac Company; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Employee Discounts

Wellness benefits

Job summary

Lovesac is seeking a Sales Associate in Cincinnati to greet customers, demonstrate product knowledge, and drive sales while delivering an exceptional shopping experience. You will own the customer journey end-to-end, building relationships and guiding clients through our signature Sacs and Sactionals line.

The role requires at least 1 year in retail or customer service, ability to work high-traffic periods including weekends, and travel as needed for meetings.

Qualifications

• 18 years of age or older.
• Minimum of 1 year of experience in a retail or customer service role.
• Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
• Able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet clients with energy and optimism, actively selling while executing the Lovesac selling process, maintaining a strong personal quote pipeline, and consistently following up to drive conversion.
• Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
• Demonstrate strong product knowledge while creating a fun, engaging experience—delivering compelling brand tours, meaningful education, and confidently closing sales.
• Drive results by building genuine connections that fuel loyalty, repeat business, and brand advocacy, while embracing change and new opportunities.
• Support daily store operations, opening/closing, inventory, visual standards, and promotions, while upholding brand standards and using store systems and data to prioritize work and drive efficient, customer-focused execution.

Skills

Customer service

Retail experience

CRM systems

Communication skills

Tools

CRM systems

Job description

Lovesac is seeking a Sales Associate in Cincinnati to greet customers, demonstrate product knowledge, and drive sales while delivering an exceptional shopping experience. You will own the customer journey end-to-end, building relationships and guiding clients through our signature Sacs and Sactionals line.

The role requires at least 1 year in retail or customer service, ability to work high-traffic periods including weekends, and travel as needed for meetings.