Design Coordinator: Customer Experience & Events

Crate & Barrel; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Crate & Barrel is seeking a Design Coordinator to support the design experience by organizing appointments, store events, and sales aids, while delivering exceptional customer service and assisting customers seeking design solutions.

You will assist Designers with consultations, projects, and customer outreach, coordinate in-store and in-home consultations, manage design desk projects, and help train staff on design services.

Qualifications

• 1+ years of relevant experience in Retail or Customer Service.
• Experience organizing events.
• Proficient in Google platforms, virtual communication, and appointment management systems.

Responsibilities

• Assist Designers with consultations and projects.
• Manage appointments and Design Desk projects.
• Drive sales and a differentiated experience for customers.

Skills

Retail experience

Event organization

Customer service

Design basics

Communication skills

Tools

Google platforms

Job description

Crate & Barrel is seeking a Design Coordinator to support the design experience by organizing appointments, store events, and sales aids, while delivering exceptional customer service and assisting customers seeking design solutions.

You will assist Designers with consultations, projects, and customer outreach, coordinate in-store and in-home consultations, manage design desk projects, and help train staff on design services.