Design Center Lead & Sales Coach

Floor and Decor Outlets of America, Inc.; Pineville (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus

Medical/Dental/Vision/Life insurance

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor is seeking a Design Supervisor to lead the design team, drive sales, and ensure exceptional customer service through design services. You will hire and coach designers, manage appointments, and provide expert guidance on tile, wood, stone, and accessories for residential and commercial projects.

The role emphasizes relationship building with customers and designers, internal collaboration, and ongoing engagement with design trends and tools to deliver cohesive design solutions.

Qualifications

• Design education (BA or AA in Interior Design) or 6 years interior design experience in lieu of education.
• 3-5 years of leadership/management experience.
• Knowledge of hard surface flooring preferred.
• Proficient in basic mathematical skills.
• Excellent verbal, written, and interpersonal skills.

Responsibilities

• Build and develop a dynamic design team with performance evaluations.
• Greet customers and support store design walk-in needs.
• Schedule design appointments and develop clientele through networking and referrals.
• Provide tile, wood, stone and accessories advice for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing design solutions.
• Manage multiple projects through all phases with timely communication and follow-up.
• Collaborate with store leadership to manage projects from inquiry to installation.

Skills

People management

Interiors/design knowledge

Customer service

Microsoft Office

Verbal & written communication

Education

BA/AA in Interior Design

Tools

Salesforce

Online Design Scheduler

MyProject

James Martin

HousPro

Job description

Floor & Decor is seeking a Design Supervisor to lead the design team, drive sales, and ensure exceptional customer service through design services. You will hire and coach designers, manage appointments, and provide expert guidance on tile, wood, stone, and accessories for residential and commercial projects.

The role emphasizes relationship building with customers and designers, internal collaboration, and ongoing engagement with design trends and tools to deliver cohesive design solutions.