Dermatology Territory Account Specialist (Remote)

Novartis; Minneapolis (MN); On-site; USD 94,000 - 174,000; Full time

Job summary

Novartis is seeking a Territory Account Specialist to lead field-based, remote account engagement across an assigned geography. You will be the primary contact for key accounts and HCPs, developing strategic plans to expand access and outcomes.

Responsibilities include coordinating with field teams, driving omni-channel outreach, and delivering tailored access solutions while navigating market dynamics to support patient care.

Qualifications

• Bachelor’s degree required from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Self-starter with analytic abilities to solve problems and drive customer value.
• Must reside within territory or within 50 miles of territory border; ability to travel 60–80% across a broad geography; valid driver’s license.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Skills

Account ownership

Strategic selling

Omni-channel engagement

Analytical abilities

Driving (valid driver's license)

Education

Bachelor’s degree

Job description

Novartis is seeking a Territory Account Specialist to lead field-based, remote account engagement across an assigned geography. You will be the primary contact for key accounts and HCPs, developing strategic plans to expand access and outcomes.

Responsibilities include coordinating with field teams, driving omni-channel outreach, and delivering tailored access solutions while navigating market dynamics to support patient care.