Dermatology Patient Experience Specialist

California Skin Institute Management LLC; Saratoga (CA); Presencial; USD 29.000 - 34.000; Jornada completa

Descripción de la vacante

Schweiger Dermatology Group in Saratoga is seeking a Full-Time Patient Coordinator to support patients, providers, and staff at the front desk. Previous healthcare experience is required.

Schedule: Full time, 30+ hours, Monday through Friday with weekend coverage likely. The role involves handling calls, scheduling, and online leads, maintaining a welcoming atmosphere, understanding provider flow, and assisting with inventory.

Formación

• Healthcare Experience is required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsabilidades

• Proficiently and efficiently handle all incoming phone calls, scheduling‑related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in‑house training and continued education opportunities.

Conocimientos

Strong communication

Interpersonal skills

Organizational skills

Professional demeanor

Customer service

Herramientas

EMR software

Patient scheduling systems

Microsoft Word

Microsoft Excel

Outlook

Descripción del empleo

Schweiger Dermatology Group in Saratoga is seeking a Full-Time Patient Coordinator to support patients, providers, and staff at the front desk. Previous healthcare experience is required.

Schedule: Full time, 30+ hours, Monday through Friday with weekend coverage likely. The role involves handling calls, scheduling, and online leads, maintaining a welcoming atmosphere, understanding provider flow, and assisting with inventory.