Dermatology Patient Concierge

schweigerderm; Sunnyvale (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Equal opportunity employer

Vaccination status kept on file (where

Job summary

Schweiger is seeking a Full-Time Patient Coordinator at the Sunnyvale office to support patients, providers, and staff on the front desk. Healthcare experience is required, and EMR/patient scheduling familiarity is highly valued. You will greet patients, manage calls and scheduling, and assist with inventory and in-house training.

Open weekday/weekend availability is needed. The role offers a chance to grow within a leading dermatology practice that values patient experience and team

Qualifications

• Healthcare experience is required.
• Medical Receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Prefer prior experience working in a dermatology/medical environment.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider's next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Skills

Healthcare experience

Medical receptionist experience

EMR software

MS Word

MS Excel

MS Outlook

Communication skills

Dermatology experience

Open availability

Tools

EMR software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Schweiger is seeking a Full-Time Patient Coordinator at the Sunnyvale office to support patients, providers, and staff on the front desk. Healthcare experience is required, and EMR/patient scheduling familiarity is highly valued. You will greet patients, manage calls and scheduling, and assist with inventory and in-house training.

Open weekday/weekend availability is needed. The role offers a chance to grow within a leading dermatology practice that values patient experience and team