Dermatology Patient Experience Coordinator

Schweiger; East Windsor Township (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Employee discounts on Schweiger skin/c

Job summary

Schweiger, a leading dermatology practice, is seeking a Full-Time Patient Coordinator for our East Windsor Office. You will manage front office tasks, answer calls, schedule appointments, and support patients, providers, and staff. Healthcare experience is required.

Availability Monday–Friday with some Saturdays within 7:00am–7:30pm; must be computer savvy with Word, Excel and Outlook; EMR and scheduling system experience preferred; dermatology exposure preferred.

Qualifications

• Healthcare experience is required.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider's next steps to the best of their ability
• Perform inventory responsibilities and stocking of supplies and equipment as requested
• Attend all in-house training and continued education opportunities

Skills

Healthcare Experience

Strong Communication

Interpersonal skills

Organizational skills

Customer service

Tools

EMR software

Microsoft Word

Microsoft Excel

Outlook

Job description

Schweiger, a leading dermatology practice, is seeking a Full-Time Patient Coordinator for our East Windsor Office. You will manage front office tasks, answer calls, schedule appointments, and support patients, providers, and staff. Healthcare experience is required.

Availability Monday–Friday with some Saturdays within 7:00am–7:30pm; must be computer savvy with Word, Excel and Outlook; EMR and scheduling system experience preferred; dermatology exposure preferred.