Dermatology Patient Care Concierge — Mon-Fri

SOUTH COAST DERMATOLOGY AND COSMETIC CENTER; Weymouth (MA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Holidays

Free parking

Free lunches

Employee events

Professional development

Skincare/cosmetic discounts

Scrubs provided

Job summary

South Coast Dermatology and Cosmetic Center is seeking a Patient Care Coordinator to serve as the primary contact for patients in our private dermatology practice. The role blends hospitality with administrative expertise, including insurance verification, billing support, and care coordination from check-in through follow-up.

You’ll welcome patients, manage scheduling, verify coverage, collect payments, and maintain HIPAA-compliant records in a fast-paced, high-touch environment in Weymouth,

Qualifications

• Professional, discreet, detail-oriented candidate is required.
• Experience with HIPAA regulations and medical billing is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Welcome patients with warmth and discretion in a clinical environment.
• Manage appointment scheduling, confirmations, and patient flow.
• Answer questions regarding services, policies, and next steps.
• Verify insurance eligibility, benefits, referrals, and authorizations.
• Collect co-pays and outstanding balances at the time of service.
• Assist with billing inquiries, claim follow-up, and payment posting.
• Complete patient registration and intake with accuracy and confidentiality.
• Maintain electronic medical records per HIPAA requirements.
• Obtain and scan required forms and insurance documentation.
• Support daily front office operations and coordinate with clinical staff.

Skills

Patient experience

Front office operations

Insurance verification

Billing support

HIPAA compliance

Communication

Multitasking

Tools

EMR systems

Job description

South Coast Dermatology and Cosmetic Center is seeking a Patient Care Coordinator to serve as the primary contact for patients in our private dermatology practice. The role blends hospitality with administrative expertise, including insurance verification, billing support, and care coordination from check-in through follow-up.

You’ll welcome patients, manage scheduling, verify coverage, collect payments, and maintain HIPAA-compliant records in a fast-paced, high-touch environment in Weymouth,