Dermatology MA Trainer - Travel Ready Educator

Anne Arundel Dermatology; Wilmington (NC); In loco; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Anne Arundel Dermatology is hiring a Medical Assistant - Trainer to support outpatient dermatology clinics in Wilmington, Clinton, Whiteville, Shallotte and Burgaw, NC. You will become EMA Trainer within 12 weeks and train staff across the organization.

The role requires 75–100% travel to multiple locations, ensuring high customer service, adherence to policies, HIPAA compliance and a safe workplace while promoting professional growth.

Competenze

• Experience delivering training to staff members.
• Strong customer service orientation for internal and external customers.
• Knowledge of HIPAA standards and patient confidentiality.
• Safety training under OSHA guidelines.
• Willingness to travel across multiple NC locations.

Mansioni

• Become certified as an EMA Trainer within the initial 12-week period and provide training to staff members.
• Ensure a consistently high level of customer service for both internal and external customers.
• Oversee workflow and enforce adherence to policies and procedures, suggesting and implementing necessary changes to maintain an efficient clinic and foster a positive work environment.
• Plan, schedule, assign, and monitor the work activities and training sessions of assigned personnel.
• Promote a positive, fair, and open environment within the organization.
• Follow up on problems, complaints, and inquiries to ensure satisfactory resolution, promptly reporting such matters to the Regional Director.
• Keep the Regional Director informed of personnel and staffing issues, as well as any other relevant information impacting operations and the effective implementation of policies and procedures.
• Maintain comprehensive knowledge of regulations, standards, policies, and practices pertaining to the specific area of work, staying updated on the latest processes.
• Demonstrate knowledge of and adhere to HIPAA standards to safeguard patient confidentiality.
• Comply with OSHA Standard Precautions to ensure a safe working environment.
• Complete assigned special projects as directed by the supervisor or Regional Director.
• Other duties assigned as deemed necessary by management.

Conoscenze

Staff training

Customer service

HIPAA compliance

OSHA safety

Travel readiness

Communication

Formazione

High School diploma

EMA Trainer certification

Descrizione del lavoro

Anne Arundel Dermatology is hiring a Medical Assistant - Trainer to support outpatient dermatology clinics in Wilmington, Clinton, Whiteville, Shallotte and Burgaw, NC. You will become EMA Trainer within 12 weeks and train staff across the organization.

The role requires 75–100% travel to multiple locations, ensuring high customer service, adherence to policies, HIPAA compliance and a safe workplace while promoting professional growth.