Dermatology Front Desk Specialist — Patient Experience & Scheduling

Anne Arundel Dermatology; Saint Petersburg (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Paid time off

Paid holidays

Retirement Savings plan

Employee discount on cosmetic services

Job summary

Anne Arundel Dermatology in Saint Petersburg, FL is seeking a Front Desk Receptionist to join the Academic Alliance in Dermatology team. You will welcome patients, schedule appointments, process payments, and help maintain accurate records in a fast-paced dermatology front office.

The role requires excellent customer service, attention to detail, HIPAA compliance, and the ability to work as part of a team across multiple nearby locations. Schedule: Tue–Fri 11:00 AM–7:00 PM.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail, organization, and time management.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of HIPAA standards.
• Experience using EMR/EHR preferred.
• Comfortable using multi-line phone systems and standard office equipment.
• Ability to work independently and as part of a team.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Enter complete patient demographics when scheduling appointments.
• Check patients in and out and balance payments as needed.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports when assigned closing duties.
• Ensure timely communications and distribute reports to patient charts.

Skills

Customer service

Communication

Attention to detail

Time management

HIPAA knowledge

Teamwork

Education

High school diploma or GED

2+ years customer-facing experience

Dermatology experience preferred

Tools

EMR/EHR

Multi-line phone system

Job description

Anne Arundel Dermatology in Saint Petersburg, FL is seeking a Front Desk Receptionist to join the Academic Alliance in Dermatology team. You will welcome patients, schedule appointments, process payments, and help maintain accurate records in a fast-paced dermatology front office.

The role requires excellent customer service, attention to detail, HIPAA compliance, and the ability to work as part of a team across multiple nearby locations. Schedule: Tue–Fri 11:00 AM–7:00 PM.