Bilingual Front Desk Specialist – Dermatology

Anne Arundel Dermatology; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Retirement savings

Employee discount

Job summary

Anne Arundel Dermatology in Tampa, FL is seeking a Front Desk Receptionist to join our Academic Alliance in Dermatology team. You will handle patient check-in/check-out, scheduling, payments, insurance information, and maintain accurate records, while delivering a welcoming experience.

The role requires bilingual fluency in English and Spanish, and offers opportunities for training, growth, and coverage at nearby practices within a growing dermatology network.

Qualifications

• Excellent customer service and communication skills.
• Fluency in English and Spanish (required).
• Strong attention to detail, organization, and time management.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of HIPAA standards.
• Experience using electronic medical records (EMR/EHR) preferred.
• Comfortable using multi-line phone systems and standard office equipment.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Review patient charts to ensure required information and signatures are complete.
• Check patients in and out.
• Monitor patients in the reception area and communicate with them as needed.
• Collect patient payments.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports and balance payment totals when assigned closing duties.
• Distribute incoming reports and correspondence to patient charts.
• Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
• Treat patients with dignity, empathy, and professionalism.
• Assist other staff as needed.
• Perform other duties as assigned by management.

Skills

Bilingual English/Spanish

Attention to detail

Time management

HIPAA knowledge

EMR/EHR experience

Education

High school diploma or GED

Job description

Anne Arundel Dermatology in Tampa, FL is seeking a Front Desk Receptionist to join our Academic Alliance in Dermatology team. You will handle patient check-in/check-out, scheduling, payments, insurance information, and maintain accurate records, while delivering a welcoming experience.

The role requires bilingual fluency in English and Spanish, and offers opportunities for training, growth, and coverage at nearby practices within a growing dermatology network.