Dermatology Front Desk Specialist

Apex Skin; Concord (CA); On-site; USD 21,000 - 23,000; Full time

Job summary

Apex Skin is seeking a Medical Receptionist to provide front-office support and ensure smooth patient flow. You will greet patients, check in, schedule appointments, verify insurance, process payments, and support clinical operations with professionalism and compassion.

This full-time role offers a 7:30 AM–4:30 PM schedule, Monday–Friday with one Saturday per month, and occasional travel between Ashtabula and Mentor.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Flexibility and adaptability.
• Customer service mindset with professionalism and patient focus.
• Excellent time management and organizational skills.
• Attention to detail and accuracy.
• Proficiency in basic computer applications and scheduling systems.
• Knowledge of medical terminology.
• Word processing and data entry skills.
• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Answer incoming calls with professionalism and courtesy.
• Verify insurance plans and eligibility.
• Greet patients and check them in for appointments.
• Schedule appointments by phone, email, or in-person.
• Manage patient accounts and process payments.
• Use EMR systems (ECW) for data entry and scanning.
• Maintain confidentiality of patient information.
• Keep reception area clean and welcoming.
• Support billing and insurance verification tasks as needed.

Skills

Strong communication

Multitasking

Flexibility

Customer service

Time management

Attention to detail

Basic computer applications

Medical terminology

Data entry

Education

Bachelor’s degree or equivalent experience in a relevant field

Job description

Apex Skin is seeking a Medical Receptionist to provide front-office support and ensure smooth patient flow. You will greet patients, check in, schedule appointments, verify insurance, process payments, and support clinical operations with professionalism and compassion.

This full-time role offers a 7:30 AM–4:30 PM schedule, Monday–Friday with one Saturday per month, and occasional travel between Ashtabula and Mentor.