Front Desk Coordinator at Integrated Dermatology

Wayne State University; Washington (District of Columbia); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Job summary

Integrated Dermatology of K Street is seeking a high-energy Front Desk/Processor to join our busy dermatology practice. You’ll welcome patients, check in/out, and support providers with a professional, friendly demeanor.

You will verify insurance, collect copays, manage high-volume calls, coordinate appointments, and help maintain smooth daily operations. Prior medical office experience is preferred, and familiarity with EMR systems is a plus.

Qualifications

• Greet patients and check in/out with warmth.
• Verify insurance, collect copays, and maintain accurate patient data.
• Manage high-volume calls, scheduling, and patient flow coordination.

Responsibilities

• Greet and check-in/check-out patients with professionalism and warmth.
• Verify insurance, collect copays, and ensure accurate patient information.
• Manage high-volume phone calls, scheduling, and appointment coordination.
• Process referrals, authorizations, and patient documentation.
• Maintain provider schedules and assist with patient flow.
• Communicate effectively with clinical staff to support daily operations.
• Ensure front desk area remains organized, clean, and efficient.

Skills

Multitasking

Customer service

Professional communication

Team-oriented

Energetic personality

Tools

EMR systems

Job description

Position Overview

Integrated Dermatology of K Street is seeking a high-energy, patient-focused Front Desk/Processor to join our growing team. This role is essential in creating a welcoming, efficient, and organized experience for both patients and providers.

We are a busy dermatology practice with multiple providers, and we pride ourselves on delivering excellent care with professionalism and compassion.

Key Responsibilities

• Greet and check-in/check-out patients with professionalism and warmth
• Verify insurance, collect copays, and ensure accurate patient information
• Manage high-volume phone calls, scheduling, and appointment coordination
• Process referrals, authorizations, and patient documentation
• Maintain provider schedules and assist with patient flow throughout the day
• Communicate effectively with clinical staff to support daily operations
• Ensure front desk area remains organized, clean, and efficient

Schedule & Hours

• Full-time position
• Typical hours based on clinic needs; must be flexible to support a busy practice

What We’re Looking For

• High-energy, positive personality with a passion for patient care
• Strong multitasking and organizational skills in a fast-paced environment
• Excellent communication and customer service skills
• Professional demeanor and team-oriented mindset
• Prior medical office or dermatology experience preferred
• Familiarity with EMR systems is a plus
• Multi-provider dermatology office with a fast-paced daily schedule
• Supportive, team-oriented culture
• Focus on patient experience and operational excellence
• Competitive pay
• Health, dental, and vision insurance
• Paid time off (PTO) and holidays
• Opportunities for growth and advancement
• Supportive leadership and training environment

Why Join Us?

At Integrated Dermatology of K Street, you’ll be part of a team that values collaboration, positivity, and high-quality patient care. We’re looking for someone who brings great energy to the front desk and helps create an exceptional experience for every patient who walks through our doors.