Dermatology Front Desk & Patient Experience Coordinator

Schweiger; Mount Vernon (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

401K

Birthday holiday

Employee discounts

Job summary

Schweiger in Mt. Vernon, IL is seeking a Patient Coordinator/ Medical Receptionist to handle front office duties, answer calls, schedule appointments, and support patients and providers in a busy dermatology setting.

Healthcare experience is required; prior dermatology or EMR experience is a plus. This full-time role offers weekday hours with occasional Saturdays and a competitive hourly rate.

Qualifications

• Healthcare experience is required.
• Medical receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relations and customer service skills.
• Dermatology/medical environment experience preferred.
• Open availability to work weekdays and weekends.

Responsibilities

• Proficiently handle all incoming calls, scheduling tasks and online leads with a positive phone experience.
• Promote a professional, welcoming atmosphere for patients and providers.
• Understand provider to patient flow and anticipate next steps.
• Perform inventory responsibilities and stocking as requested.
• Attend all in-house trainings and continued education opportunities.

Skills

Healthcare experience

Medical receptionist experience

EMR software

Patient scheduling systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Strong communication

Customer service

Dermatology experience preferred

Open availability

Tools

EMR software

MS Word

MS Excel

MS Outlook

Job description

Schweiger in Mt. Vernon, IL is seeking a Patient Coordinator/ Medical Receptionist to handle front office duties, answer calls, schedule appointments, and support patients and providers in a busy dermatology setting.

Healthcare experience is required; prior dermatology or EMR experience is a plus. This full-time role offers weekday hours with occasional Saturdays and a competitive hourly rate.