Dermatology Patient Experience Coordinator

Schweiger; Middletown (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

HSA/FSA

401K after 30 days

Employee discounts

Job summary

Schweiger in Middletown is seeking a full-time Patient Coordinator to support front-office operations for patients, providers, and staff. You will handle calls, schedule appointments, and assist with online leads, while maintaining a professional, patient-centered environment.

The ideal candidate has healthcare or medical receptionist experience, proficiency with EMR software and MS Office, and excellent communication and organizational skills.

Qualifications

• Healthcare experience is required.
• Medical receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relations and customer service skills.
• Professional, reliable and dedicated employee.
• Prefer prior dermatology/medical environment experience.
• Open availability to work weekdays and weekends.

Responsibilities

• Handle all incoming phone calls and scheduling tasks efficiently.
• Manage online leads with timely, knowledgeable responses.
• Promote a professional, welcoming atmosphere for patients and providers.
• Understand provider to patient flow and anticipate next steps.
• Perform inventory responsibilities and stock supplies as requested.
• Attend in-house training and continuing education opportunities.

Skills

Healthcare experience

Medical receptionist

EMR software

Scheduling systems

Microsoft Word

Excel

Outlook

Communication

Interpersonal skills

Organizational skills

Tools

Microsoft Word

Excel

Outlook

EMR software

Scheduling software

Job description

Schweiger in Middletown is seeking a full-time Patient Coordinator to support front-office operations for patients, providers, and staff. You will handle calls, schedule appointments, and assist with online leads, while maintaining a professional, patient-centered environment.

The ideal candidate has healthcare or medical receptionist experience, proficiency with EMR software and MS Office, and excellent communication and organizational skills.