Dermatology Front Desk & Patient Experience Coordinator

Schweiger Dermatology Group; Freehold (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Employee discounts on Schweiger skin**

Job summary

Schweiger Dermatology Group in Freehold is seeking a Full-Time Patient Coordinator to handle front office duties, patient check-in/out, and support to providers and staff. Previous healthcare experience is required.

You will manage calls, scheduling tasks, and online leads, promote a welcoming atmosphere, and assist with EMR systems and Microsoft Office. Open weekday and weekend availability is required for 30+ hours per week. Excellent patient relations and organizational skills are essential.

Qualifications

• Healthcare experience is required.
• Medical Receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Open availability to work during weekdays and weekends.

Responsibilities

• Handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability
• Perform inventory responsibilities and stocking of supplies and equipment as requested
• Attend all in-house training and continued education opportunities

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Professionalism

Open availability

Tools

EMR software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Schweiger Dermatology Group in Freehold is seeking a Full-Time Patient Coordinator to handle front office duties, patient check-in/out, and support to providers and staff. Previous healthcare experience is required.

You will manage calls, scheduling tasks, and online leads, promote a welcoming atmosphere, and assist with EMR systems and Microsoft Office. Open weekday and weekend availability is required for 30+ hours per week. Excellent patient relations and organizational skills are essential.