Dermatology Front Desk & Patient Concierge

QualDerm Partners, LLC; Pinehurst (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Health Coverage

401(k)

PTO

Life Insurance

Disability Protection

Wellness Plans

EAP

Employee Discounts

Referral Bonus

Job summary

QualDerm Partners is seeking a Front Office Receptionist to support patient registration in the Practice Management System (EMR) and verify insurance coverage, while delivering exceptional customer service to physicians, patients and staff.

You will greet patients, schedule appointments, collect copays, update patient records, and ensure the reception area stays organized. Required: High School Diploma; healthcare/office experience preferred.

Qualifications

• Customer-focused receptionist duties in a healthcare setting.
• Experience handling patient check-in, scheduling, and payments.
• Familiarity with EMR and practice management workflows.

Responsibilities

• Greet patients and visitors in person or by phone.
• Register patients and verify insurance coverage using EMR.
• Schedule appointments to balance provider time and patient needs.
• Process copays and balances; maintain confidentiality.
• Maintain accurate patient information and records.

Skills

Customer service

Communication

Professionalism

Teamwork

Education

High School Diploma

Associate's Degree preferred

Tools

EMR system

Job description

QualDerm Partners is seeking a Front Office Receptionist to support patient registration in the Practice Management System (EMR) and verify insurance coverage, while delivering exceptional customer service to physicians, patients and staff.

You will greet patients, schedule appointments, collect copays, update patient records, and ensure the reception area stays organized. Required: High School Diploma; healthcare/office experience preferred.