Dermatology Front Desk & Patient Concierge

QualDerm Partners; Livonia (MI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Health coverage (medical, dental, VIs)

401(k) plan

Paid time off

Life insurance

Disability protection

Employee discounts

Referral bonus

Job summary

QualDerm Partners is seeking a Front Office Receptionist for our Livonia location with occasional travel to Ann Arbor. You will greet patients, register them in the EMR, verify insurance, and coordinate scheduling while delivering excellent customer service.

A high school diploma is required and an associates degree is preferred; healthcare office experience is valued. The role supports smooth clinic operations, maintains documentation, handles payments, and protects patient confidentiality in a

Qualifications

• High School Diploma required; Associates degree preferred.
• 1 year customer service experience in health care office preferred.

Responsibilities

• Greet patients and visitors in person or by phone.
• Register patients in Practice Management System (EMR).
• Verify insurance coverage and eligibility.
• Schedule appointments and manage patient flow to optimize provider time.
• Collect copays and balances at check-in/out.
• Maintain confidentiality of patient information.
• Keep reception area clean and organized.
• Support clinic social media presence as directed.

Skills

Customer service

Phone etiquette

EMR software

Education

High School Diploma

Associates Degree preferred

Tools

Practice Management System (EMR)

Job description

QualDerm Partners is seeking a Front Office Receptionist for our Livonia location with occasional travel to Ann Arbor. You will greet patients, register them in the EMR, verify insurance, and coordinate scheduling while delivering excellent customer service.

A high school diploma is required and an associates degree is preferred; healthcare office experience is valued. The role supports smooth clinic operations, maintains documentation, handles payments, and protects patient confidentiality in a