Medical Front Desk: Patient Care & Scheduling

QualDerm Partners LLC; Hurricane (WV); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k)

PTO

Life insurance

Disability protection

Wellness plans

Employee discounts

Referral bonuses

Job summary

QualDerm Partners LLC is seeking a Front Office Receptionist to manage patient registration and scheduling with accuracy and courtesy. You will verify insurance coverage using the facility's tools and support physicians, patients, and families with professional service.

Responsibilities include greeting patients, updating EMR records, collecting copays, and maintaining a clean, confidential reception area while delivering exceptional customer service.

Qualifications

• High School Diploma required.
• 1 year customer service experience in health care office preferred.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and visitors in person or by phone.
• Register patients in the Practice Management System (EMR).
• Verify insurance eligibility and determine payor type.
• Collect copays and balances at check-in/out.
• Maintain confidentiality of patient information.
• Keep reception area clean and organized.
• Schedule appointments and respond to inquiries.
• Assist with voluntary social media/gather content as directed.

Skills

Excellent communication

Customer service

Confidentiality

Teamwork

Problem solving

Education

High School Diploma

Associates Degree

Tools

EMR software

Job description

QualDerm Partners LLC is seeking a Front Office Receptionist to manage patient registration and scheduling with accuracy and courtesy. You will verify insurance coverage using the facility's tools and support physicians, patients, and families with professional service.

Responsibilities include greeting patients, updating EMR records, collecting copays, and maintaining a clean, confidential reception area while delivering exceptional customer service.