Dermatology Front Desk: Patient Care & Scheduling

QualDerm Partners; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Generous 401(k) Plan

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners in Charleston, SC, is hiring a Front Office Receptionist to handle patient registration in our medical systems and verify insurance coverage using medical necessity tools. The role requires greeting patients, scheduling appointments, collecting copays, and maintaining accurate EMR records while upholding confidentiality and exceptional customer service.

Candidates should have a High School Diploma and prefer an Associate's Degree with at least one year of healthcare office

Qualifications

• High School Diploma required; Associate's Degree preferred

Responsibilities

• Greet patients and visitors in person or by phone
• Register patients accurately in the Practice Management System (EMR)
• Verify patient identity by date of birth and name
• Prepare required paperwork prior to appointments
• Reschedule No-Show appointments and document changes
• Schedule appointments to optimize patient satisfaction and provider time
• Assist in emergencies with calm, sound judgment
• Maintain accurate patient information and verify insurance eligibility
• Process copays and balances while protecting privacy

Skills

Customer service

Education

High School Diploma

Associate's Degree preferred

Job description

QualDerm Partners in Charleston, SC, is hiring a Front Office Receptionist to handle patient registration in our medical systems and verify insurance coverage using medical necessity tools. The role requires greeting patients, scheduling appointments, collecting copays, and maintaining accurate EMR records while upholding confidentiality and exceptional customer service.

Candidates should have a High School Diploma and prefer an Associate's Degree with at least one year of healthcare office