Medical Receptionist

The Dermatology Center of Worcester; Worcester (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Integrated Dermatology Group is seeking a motivated Front Desk Receptionist who can also support the Medical Assistant Department. You will handle incoming calls, schedule appointments, verify insurance, obtain referrals, collect payments, and maintain HIPAA-compliant records.

This full-time, on-site role includes standard hours with a Friday half-day; dermatology experience is a huge plus and will help ensure smooth daily operations within the MA team.

Qualifications

• Front desk/receptionist experience preferred.
• Dermatology experience is a huge plus.
• Education: High School Diploma or equivalent.

Responsibilities

• Answer incoming calls and direct them to the appropriate staff member.
• Schedule, reschedule, and cancel appointments
• Manage online booking requests when applicable
• Verify patient insurance eligibility
• Obtain referrals when required
• Collect and document payments accurately
• Monitor income faxes, emails and medical records
• Maintain organized patient records while following HIPAA privacy requirements
• Respond to patient questions professionally; provide support to the Medical Assistant department as needed to ensure smooth daily operations

Skills

Front desk experience

Education

High School Diploma or equivalent

Job description

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

We are looking for a motivated, friendly, highly capable Front Desk Receptionist who can also provide support for our Medical Assistant Department.

Job Description

• Answer incoming calls and direct them to the appropriate staff member
• Schedule, reschedule, and cancel appointments
• Manage online booking requests when applicable
• Verify patient insurance eligibility
• Obtain referrals when required
• Collect and document payments accurately
• Monitor income faxes, emails and medical records
• Maintain organized patient records while following HIPAA privacy requirements
• Respond to patient questions professionallyProvide support to the Medical Assistant department as needed to ensure smooth daily operations

Qualifications

• Full-time: Monday – Thursday 07:30 AM to 4:30 PM
• Fridays – 07:30 AM 2:00 PM

Education:

• High School Diploma or equivalent

Experience:

• Front Desk / Receptionist experience is preferred
• Dermatology experience is a huge plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

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