Dermatology Front Desk & Patient Care Coordinator

Docs, Llc; Jackson (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Michigan is hiring Medical Receptionists to greet patients, answer calls, collect insurance information, and schedule appointments. You will be the first point of contact, ensuring a friendly and efficient patient experience and accurate data capture.

The role offers a supportive team and benefits including health, dental and vision insurance, 401k matching, life insurance, EAP, and paid time off.

Qualifications

• High School diploma or equivalent.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management/physicians.
• Self-motivated to achieve high patient care and customer service standards.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out, obtaining insurance information and data.
• Scheduling appointments on the phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining a safe, secure and healthy work environment by following standards.

Skills

Phone handling

Customer service

Medical terminology

Scheduling

Education

High School diploma

Job description

DOCS Dermatology Group in Michigan is hiring Medical Receptionists to greet patients, answer calls, collect insurance information, and schedule appointments. You will be the first point of contact, ensuring a friendly and efficient patient experience and accurate data capture.

The role offers a supportive team and benefits including health, dental and vision insurance, 401k matching, life insurance, EAP, and paid time off.