Dermatology Front Desk Coordinator: Scheduling & Care

UC San Diego Health; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

UC San Diego Health seeks a Front Desk Coordinator to deliver clinical and administrative support within Dermatology. The role prioritizes patient flow, scheduling, and coordination of referrals while ensuring high-quality customer service for staff, physicians, and patients.

Responsibilities include assisting with procedures, maintaining equipment, and providing coverage across areas as needed, requiring strong communication and confidentiality in a fast-paced health system.

Qualifications

• Three+ years of relevant experience in a large, complex healthcare setting.
• Demonstrated knowledge of third-party payors (federal, state and private health plans).
• Strong problem-solving skills and good judgment to meet customers' expectations.

Responsibilities

• Provide clinical and administrative support to the Dermatology Department.
• Schedule clinic and procedural visits; manage referrals and physician block times.
• Answer phones and maintain the referral database; provide customer service to staff, physicians, and patients.
• Assist with motility procedures and equipment maintenance; cover other areas as needed.

Skills

Customer service

Problem solving

Organizational skills

Communication

Confidentiality

Microsoft Office

Multi-system navigation

Self-starter

Professionalism

Adaptability

Tools

Outlook

Word

Excel

Job description

UC San Diego Health seeks a Front Desk Coordinator to deliver clinical and administrative support within Dermatology. The role prioritizes patient flow, scheduling, and coordination of referrals while ensuring high-quality customer service for staff, physicians, and patients.

Responsibilities include assisting with procedures, maintaining equipment, and providing coverage across areas as needed, requiring strong communication and confidentiality in a fast-paced health system.