Dermatology Front Desk Coordinator | Patient Concierge

Enso-Plastic-Surgery; Brickell Hammock (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental/Vision/Health

Life Insurance

Paid Time Off

Employee Discounts

Job summary

ENSO Plastic Surgery, part of AQUA Dermatology portfolio, is seeking a friendly Medical Receptionist to be the welcoming face of the practice. You will handle appointment scheduling, patient check-in/out, and provide administrative support to ensure smooth clinic operations.

Responsibilities include greeting patients, updating records, processing payments, answering calls, coordinating with clinical staff, managing supplies, verifying benefits, and keeping the reception area organized.

Qualifications

• High School diploma or equivalent.
• 1-2 years of medical office experience preferred.
• Dermatology experience is a plus.
• Excellent customer service and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet and welcome patients upon arrival.
• Register new patients and update existing patient information accurately.
• Collect and process payments for services and products.
• Answer phones professionally, direct calls, and handle inquiries.
• Notify clinical staff of patient arrivals and manage patient flow.
• Maintain office supplies and monitor equipment needs.
• Learn and manage inventory of office and skincare products.
• Verify patient health benefits with insurance providers.
• Manage medical records and referrals efficiently.
• Keep the reception area clean and organized.
• Collaborate effectively within the team to meet shared goals.

Skills

Customer service

Communication

Multitasking

Organized

Education

High School diploma or equivalent

Job description

ENSO Plastic Surgery, part of AQUA Dermatology portfolio, is seeking a friendly Medical Receptionist to be the welcoming face of the practice. You will handle appointment scheduling, patient check-in/out, and provide administrative support to ensure smooth clinic operations.

Responsibilities include greeting patients, updating records, processing payments, answering calls, coordinating with clinical staff, managing supplies, verifying benefits, and keeping the reception area organized.