Dermatology Front Desk | Patient Concierge & Scheduler

Dermatology Solutions Group LLC; Santa Rosa Beach (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Dermatology Solutions Group LLC in Florida is seeking a Receptionist to greet patients, answer phones, register and schedule appointments, reporting to the Office Administrator.

The role emphasizes patient-focused service, maintaining confidentiality and accuracy in the Practice Management System (eClinical Works).

Ideal candidates have at least a high school diploma, one year of medical office experience, strong computer and communication skills, and a professional appearance.

Qualifications

• High school diploma or GED required.
• One year medical office experience preferred.
• Proficient with Microsoft Office and basic computer skills.
• Excellent communication and customer-service skills.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Notes patient arrival in Practice Management System (eClinical Works).
• Identifies patients and creates new accounts as needed.
• Prepares encounter forms prior to appointments.
• Reschedules no-show appointments and notes updates in the system.
• Maintains patient satisfaction by scheduling and answering inquiries professionally.

Skills

Typing 30 wpm

Microsoft Office

Customer service

Communication skills

Education

High school diploma or GED

Tools

eClinical Works

Job description

Dermatology Solutions Group LLC in Florida is seeking a Receptionist to greet patients, answer phones, register and schedule appointments, reporting to the Office Administrator.

The role emphasizes patient-focused service, maintaining confidentiality and accuracy in the Practice Management System (eClinical Works).

Ideal candidates have at least a high school diploma, one year of medical office experience, strong computer and communication skills, and a professional appearance.